#privacy

Privacy Policy

No ads, no tracking: As an independent network, we value your privacy as much as our own. Read on to find out what this means in practice.

Overview

For quick navigation, here is an overview of our policies as described in more detail below:

Introduction

When it comes to privacy, GermanBureau.com is different from a lot of other sites on the Web. Everyone promises that they care about your privacy, but the platitudes often mask industry practices that many users perceive as invasive.

GermanBureau wants no part in the data-mining economy—and in practice, our team is too busy with their core business to engage in complex data-driven marketing campaigns. We deal with our customers individually, on a personal basis, not at mass-market scale.

That said, data matters when you want to make the best website possible in this day and age. GermanBureau.com uses a basic set of modern tools to ensure adequate security and also to understand what users want. We have configured these tools on a privacy-first basis, and we hope you enjoy the default anonymity and light pageloads that come with this approach.

If you are interested in the fine print, read on. Our privacy policy aims for full transparency on how we obtain, process, and store your data on our site.

Your Point of Contact

GermanBureau.com is a simple website designed to advertise our services to potential clients. We do not offer an e-commerce platform or any direct-to-consumer online marketing. As a result, we are not in a position to hire a dedicated data privacy officer.

To contact us about your data usage and privacy rights in connection with this website, please send a message to the site owner directly at contact@germanbureau.com. We will make every effort to respond to your inquiries quickly and effectively.

General Principles

Our policies are governed by German and European laws. This page explains our principles in simple language alongside excerpts from the relevant legal text of the EU’s General Data Protection Regulation (GDPR).

As a matter of principle, we consider data privacy to be a fight worth fighting in the information age. We will never ask you to turn off your ad blocker, disable your privacy plugins, or take any other shortcuts around your rights online. We encourage users to take a proactive approach to their own privacy.

What Makes Data “Personal”?

Article 4 (1) GDPR defines personal data (also known as personally identifiable data or PII) as “any information relating to an identified or identifiable natural person,” also known as a data subject, “who can be identified, directly or indirectly, in particular by reference to an identifier such as a name” or other information. Obvious data types that fall into this category are names and email addresses. But there are less obvious ones, too: Location information such as zip codes or geo-tracking; ethnicity, gender, religion, and other demographics; biometric data such as fingerprint scans or facial recognition; personal beliefs and political opinions; and web cookies can all be a form of personal data.

There is also the issue of pseudonymous data, which may also fall under the definition of PII if it is easy enough to identify someone from it. Art. 4 (5) GDPR defines appropriate pseudonymization as “the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information,” which must be kept separately and not used to identify data subjects. The invasive practice of using pseudonymous data to identify people is commonly called fingerprinting.

These definitions are helpful in understanding the scope and limitations of your privacy rights as an online citizen in the EU. Keep reading to see how they apply to this website in particular.


Keeping It Anonymous

“Personal data shall be processed lawfully, fairly and in a transparent manner in relation to individuals (‘lawfulness, fairness and transparency’).”

What Do We Collect?

Anyone can access the public pages at GermanBureau.com without providing personal information. We use anonymized traffic data to understand how users navigate the site, but we make no attempt to identify individual visitors without their express consent. A pop-up dialog alerts new users to the default privacy settings and asks for consent to opt in to optional cookies, which are off by default.

In practice, the simple act of visiting our website—any website—reveals a certain amount of information about you to various actors along the data stream. This notably includes your IP address and general geographic location, device and browser configuration, internet service provider, and a host of other metrics that are not directly linked to your person but may reveal an identifying pattern. Malicious actors can use this information to identify and track unique visitors without consent.

GermanBureau.com never engages in personalized fingerprinting, cross-site tracking, or other invasive profiling techniques. We have no interest in piecing together the data of individual visitors to identify them or harvest their personal information clandestinely.

Please keep reading to find out which types of information we do collect, store, and process through our website and third-party providers.

Site Analytics

We use an analytical tool called Microsoft Clarity to gain insights on how users as a whole are navigating our site. Clarity collects information about “user journeys” and shares that data with us in anonymized graphs. We do not have access to individual user patterns, and we make no attempt to aggregate this information with other personally identifiable data.

Any information gathered on our website through Clarity may be stored on a Microsoft server located in the United States of America or anywhere else in the world where the company stores its data. Microsoft may use the information to analyze your usage of our site, create reports on related online traffic patterns for us, and provide its own services based on aggregate data collected from millions of users. Microsoft may also transfer this information to other third parties for further processing on their behalf.

You can learn more about this tool on the Clarity documentation pages at microsoft.com, where you will also find the Microsoft privacy policy. To the best of our knowledge, Microsoft is GDPR-compliant and DPF-certified in the European Union. If information comes to light showing otherwise, we pledge to switch providers.

Web Hosting

We have contracted the following service provider to host our website on a shared server:

ALL-INKL.COM – Neue Medien Münnich
Inh. René Münnich
Hauptstraße 68
02742 Friedersdorf, Germany

Please refer to the complete All-Inkl privacy policy for more information on how the company stores and processes data gathered on our website.

Server Logs

Your browser automatically transmits certain technical data to us and our partners in the form of server logs. This information may include:

  • Browser type and version
  • Operating system
  • Referrer URL (the link you clicked to get here)
  • Device host name
  • Server request timestamp
  • IP address

Server logs are stored separately from other databases such as the ones used for marketing. This information is purely of a technical nature and serves the legitimate interest of maintaining the functionality of our website.


Keeping It Interactive

“Personal data shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes (‘purpose limitation’).”

User-Initiated Interactions

Users may voluntarily decide to interact with our site in ways that could reveal personal information; for example, when a visitor agrees to provide their name and email address to get in touch with us.

Any personal information you submit to us is stored in our databases for the sole purpose of processing your specific query. This could be a contact request, form submission, or any other user-initiated action. Such data are accompanied by user-consent markers and subject to automatic protocols that will archive and delete database entries after a set period. We regularly review our data retention policies to comply with the legal framework envisioned by Europe’s GDPR.

Again, we are not in the data-mining business. That means we will never sell, rent, swap, or otherwise authorize a third party to exploit your personal information for commercial gain. Visitor data gathered for our own marketing and analytics are anonymous as described above and subject to reasonable retention periods explained in more detail below.

Social Media

We maintain several profiles on social media sites where users can interact with us. These third-party platforms require you to sign in with an account on terms that are typically more permissive than GermanBureau.com in their handling of personal information. However, you do have some control over the data you share and what happens to it. Social media providers have privacy controls where you can tweak your settings, and we encourage you to set those permissions according to your own needs and beliefs.

At GermanBureau.com, we may sometimes embed off-site content from social media providers on our own pages. As a general rule, we try to minimize data usage by embedding only a few platforms that are important to our business, and by restricting the scope of user data these platforms share with us.

Please be aware that embedded social media content allows its third-party providers to process certain data in connection with your accounts, including information about your interactions with our website. While we do not store any of this information on our own servers without express user consent, we might benefit from it indirectly if we choose to advertise our services through platforms that use unique identifiers in their own algorithms. We want to be able to advertise on social media, and so we ask for your forgiveness on this point.

GermanBureau is currently active with a company profile on LinkedIn. In addition, individual members of our freelance network may be active on other social media platforms, and we might feature their profiles and/or content on our website from time to time.

LinkedIn

Any content embedded by LinkedIn is provided by:

LinkedIn Ireland Unlimited Company
Wilton Place
Dublin 2
Ireland

Embedded content is governed by the LinkedIn Embed Terms of Use agreement. When you interact with on-site embedded content, LinkedIn may transmit your data to countries outside of the European Union. To learn more, please refer to the complete LinkedIn privacy policy.

Instagram

Any content embedded by Instagram is provided by:

Meta Platforms Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2
Ireland

Any personal information transmitted in this way from our website to Meta Platforms Ireland Ltd. is subject to a joint responsibility agreement called the Facebook Controller Addendum. For more information, please refer to the complete Instagram privacy policy.

When you interact with Instagram on our website, some of your data may be transmitted to servers owned and operated by Meta Platforms, Inc. in the United States of America. This type of transatlantic data transmission is based on standard contractual clauses developed by the EU Commission. See the following links for details:

https://www.facebook.com/legal/EU_data_transfer_addendum
https://privacycenter.instagram.com/policy/
https://de-de.facebook.com/help/566994660333381

At the time of writing, Meta Platforms, Inc. is certified under the EU–US Data Privacy Framework (DPF). DPF is a bilateral agreement between the European Union and the United States designed to ensure compliance with European privacy standards in the course of data processing in the US. DPF-certified companies have agreed to comply with GDPR privacy standards.


Keeping It Simple

“Personal data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’).”

Contact and Direct Marketing

Our website encourages users to reach out to us in pursuit of a business relationship. Our web-based contact methods come with a privacy notice and user consent markers. If you initiate contact with us by other means such as email or phone, we can only assume that you are fine with us storing your contact information for a limited time so that we can communicate with you. If we need additional permissions, we will ask first.

Certain pages may prompt you to enter personal information such as your name and email address. Such requests are voluntary, and a refusal will not impact your browsing experience on this site. GermanBureau.com will always seek consent before collecting personal information.

Please note that the prior consent practices mentioned above do not apply to information that is publicly available. Our marketers maintain a cold-calling database with contact information sourced from company websites and other public records. Our collection and use of this information is based on legitimate interests in accordance with GDPR. Whenever we use this database for direct marketing purposes, we make every effort to explain where we found the data and how to change or remove it from our records. You have a right to object to the use of this information at any time, in which case it will be promptly removed from our databases.

Cookies

GermanBureau.com uses cookies, including optional (non-essential) cookies that are off by default, to improve the user experience on this website. These are not your grandmother’s cookies. Rather, they are unique identifiers stored locally as small text files on your device. Cookies come in two flavors: session cookies, which are deleted once a user leaves the website; and permanent cookies, which are stored for longer periods of time unless you manually delete them in your browser settings.

Cookies help website owners keep track of traffic, usage statistics, and site preferences among other things. They are generally harmless, but in the wrong hands they can be used to track, profile, and spy on individual users. Malicious websites can use cookies to place illegal identifiers and trackers on your device without you knowing about it. GermanBureau.com never uses cookies in this way.

In practice, our use of cookies is extremely limited. You can open the “Privacy” pop-up on any page to view the short list of cookies used on our website. In general, we reserve the right to use both first-party and third-party cookies in pursuit of vital and/or legitimate interests per GDPR. Although GermanBureau.com contains no third-party advertising, analytical tools such as Microsoft Clarity may use third-party cookies for traffic evaluation, including cookies labeled for “advertisement purposes” because they contain unique identifiers.

You can consent to the use of non-essential cookies by opting in when prompted. Otherwise, taking no action or choosing the “Reject” option will keep them off your machine. Essential cookies are always on, meaning they cannot be deactivated through our website. You can, however, block site-specific cookies in your browser settings. Please note that this may cause parts of our website to malfunction on your device.


Keeping It Accurate

“Personal data shall be accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’).”

Managing Your Records

To view, update, or delete any personally identifiable information you have shared with us, please send us a short message and tell us what to do with your data. At your request, we can supply a complete overview of the information we have on you, and then it is up to you what happens to it. We can modify or remove individual portions of your data, or you can ask us to delete the entire set.

In general, we reserve the right to verify your identity whenever someone requests a change in your data. This simple security measure acts as a safeguard against unauthorized access, which is good for you and helps us comply with the law.

Please note that unlike other large-scale commercial websites, GermanBureau.com does not offer web-based controls for visitors to manage their data on our site. That is because the development of user-side privacy controls would exceed our technical resources as a small website operator. We appreciate your understanding and look forward to satisfying your privacy rights through other means!

Exceptions

Please note that any emails or messages you send us are retained for archival purposes. If for some reason you would like to remove all traces of your interactions with us, just let us know and we will do what we can.

There are some rare and clearly defined instances in which we have to keep your data without consent; for example, if law enforcement serves us a legitimate court order. In the unlikely event that we retain your data for reasons other than our own, we will inform you as permitted by law.

Stay safe out there!


Keeping It Short

“Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals (‘storage limitation’).”

There are generally two options for storing your information with us:

Limited Retention

Under this policy, your data are automatically deleted after a specified time unless you consent to other options. Limited data retention is the default policy for new contacts.

By default, the system scrambles IP address information after three months and deletes the whole dataset after one year.

Example: You request a price quote through our price calculator. The information you submit is stored in our web database, and a copy lands in our email inbox. Three months later, the system anonymizes your IP address; and after one year, it erases your submitted data from our servers.

Unlimited Retention

Under this policy, we store your data forever—or rather, for the maximum amount of time permitted by law. We encourage our business partners to opt in to unlimited data retention to facilitate long-term relationships.

Example: You hire us to provide recurring services under an ongoing contract. Beyond the contractual data, which we are obliged to retain anyway, we ask to keep a record of your full contact information and customer insights gleaned from our CRM analytics. By allowing us to retain such data indefinitely, you can help us better serve your needs in the future.

Your options are explained clearly at the time of each request. However, this does not apply to circumstances where an advance explanation is not technically feasible. For example, if you send us a regular email, we have no way of informing you about our privacy policy beforehand. In that case, we have to assume that you are aware of the terms.


Keeping It Safe

“Personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).”

Even the most low-traffic site is subject to daily intrusion attempts by automated bots, fake crawlers, impostors, and other shady online actors. That is just how the internet works. We have deployed several trusted plugins to protect our website and its visitors from spam and malicious attacks. Without getting into the details, we can assure you that we are doing everything in our power to keep your data safe.

The internet comes with inherent security risks. For this reason, GermanBureau.com is unable to guarantee full protection against unauthorized access by third parties. To the best of our abilities, we have taken reasonable steps to protect the privacy rights and digital safety of our online visitors.

GermanBureau.com is powered by WordPress, and we rely on community programmers who develop open-source security tools for anyone to use. These professional-grade products are typically licensed to individuals and small businesses at low cost or free of charge. We at GermanBureau.com are endlessly grateful to the community for providing the resources that make this website possible (and affordable).


Questions and Feedback

“The controller shall be responsible for, and be able to demonstrate compliance with, paragraph 1 (‘accountability’).”

We are working to provide a fuller set of online privacy controls for our visitors. Until then, to withdraw your consent, simply close all instances of GermanBureau.com on your device and clear your browser cache including cookies. Most browsers will let you do that on a per-site basis (to avoid deleting desirable cookies from other providers). Once the data has been cleared from your device, our servers will treat you as a new visitor if you decide to revisit our site.

If you have any questions about our privacy policy, please contact us and we will make every effort to address your concerns in a timely manner. Thanks for reading!

More About Us

If you still have unanswered questions, these links might be useful:

Otherwise, don’t hesitate to contact us. The chat button in the corner of this website is a good way to reach us. A real human will respond as soon as someone is free. Thanks!